Last night I updated to AMS v3.14, and although I could get my system playing through Roon or Squeeze, I couldn’t get HQ Player working again.
Matt came to the rescue this morning, although it took a lot of experimenting to get it working. The main issue seemed to be the PCM Settings Rate Limit. I have a DAC which can handle 192K upsampling, and I had the Rate limit set somewhere at this point or maybe above.
HQ Player now only works if I took the Rate Limit down to 128,000. I don’t fully understand what change in AMS might have caused this (or even if it did), but now I know that it won’t work without this setting reduced.
Matt swapped the HQ Player processing over to my CX which theoretically should be better due to having more processing power, so that was one helpful outcome.
Also, on the Player dashboard, click the Audio Diagnostics button. A report will be displayed. You should see the list of rates that your DAC supports. Please share that.
Thanks for providing the extra details. Your DAC clearly supports 192K so that should be working for you.
Try this:
Set Output mode to auto
Under PCM set 1x, Nx and dither to None
Set rate limit to 192000
(optional: set min and max volume to 0)
I hope you have a track that’s already 192k, because playing this would be a good test to do at this point. HQPlayer should just pass it through without processing so this will help us rule out other issues.
Squeeze and Roon work fine. The stability issues relate to the fact that every time I stop playing music (eg to take a phone call) and then re-start it, I now need to re-click the Apply button on the HQ Player settings page. My authentication key is there and showing, but it might be treating me like a trial customer for some reason. I think the last log-in was done as Admin/Admin, but now I can’t remember whether I created a new log-in or not. Do you know if there is a way to log-out and log back in again?
Yes that is likely! Click on About tab on the HQPlayer config. License should be your name. If you see Trial instead, you’ll have to provide Jussi the fingerprint so he can issue you a new key.
