Can’t find and can‘t reboot/restart K50 Server

Hello,
I have a problem with my K50. I have switched from Squeeze to HQ Player in the Player dashboard yesterday. If I have switched back to Squeeze my network couldn‘t found the server and in the player dashboard there was no option for choosing a player (Squeeze or HQ Player). I have shutdown my complete system (Antipodes troubleshooting) disconnected the network cables and have wait to minutes. Then I have started my Router, my Repeater and my switch, have connected the network cables and have restarted the K 50. But the server hasn‘t started. There is a message as follows:
„Could not resolve host: v4_serverapi.php please reboot and reopen“
But If I have started the K50 again, it hasn’t worked.
Courios is, that I can hear music with ipeng (Squeeze).
My anybody help me with my problem?
Thanks in advance for your support.

I encountered an issue a few weeks ago, but it might have been slightly different. My issue was quickly resolved with a support session, so that’s your best bet.

Hello Kenny,
thanks for your Information.
I think this is the best way. Thats my thought too.
I have booked a Remote Session for Monday morning.

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