CX Button Lighting and State

When I power up my CX the light on the power button eventually displays as green, and I assume everything is good to go. But the Roon app cannot find the server. So I have to push the button and after some time it will go to a Red state. Then push it again and after blinking for a bit , it returns to the green state. At this point, the Roon app can find the server. Is there a trick to get the server to boot up to a working state the first time on power up?

Hi there, it doesnt sound like it is a powering issue.
Possibly a network one.
Rather than rebooting, do you restart Roon server from the Dashboard?
What AMS version are you running?

Mark, It is using AMS 5.01. I am not doing a Roon restart from the dashboard.

In this case, I do a full power down via the rear switch after first shutting down the OS using a long press on the front button.

The sequence is then power on rear button, green blinking, green solid. At this point, the Roon app cannot see it, nor can My Antipodes find it when it scans. If I do a short press on the front button, it blinks green for a while, then goes back to solid green, and the server is not visible. If I do a long press, it goes to red. Following that with a long press boots up to solid green, and then the server is visible.

This is not a big thing, but it is confusing when solid green seems to mean two things, one of which is undefined. Thanks for any insight.

Mark, Any further thoughts on this issue? It is becoming more vexing and sometimes can take 15-20 minutes to get the server visible, and then some combination of soft restarts of the server software to get it to find my Bricasti M3 player on the network. I have tried multiple network configurations, I don’t think it is to blame, but of course I cannot be sure. I have switched over from Roon to Squeeze, same issues. When rebooting the server, I can sometimes hear a relay tick in the CX, not sure what that might signify. I am interested in any ideas or things I can try to help diagnose the issue. Thanks.

If the unit is on and it takes 15-20 mins that sounds network related.
However, it does appear there may be other issues at play here.
Suggest we check the unit at a service center please see this thread for instructions on creating a repair request…

Mark,

To be clear, I am not letting it sit for 15-20 minutes after reboot. It never becomes visible after a start from power on, even though the button light is green. I could leave it like that for a day and it would not become visible. The time is used rebooting using just the front button thereafter, usually two times or more before it becomes network visible. And then it may require a soft reboot of the Squeeze software before it recognizes the player.

It is connected to a WiFi extender for access, I have had several and the behavior is consistent. Can these cause issues?

Yes, WiFi extenders can be problematic, they need to be set up to receive DHCP from the main router, and have DHCP dis-abled on the extender.

Yes, I did discover that with a previous extender. The one I am using now does not provide DHCP services. Note, that I am using the ethernet port on the extender, and not the wifi. I have tried a direct cable connection, with my network dac using the second ethernet port on the CX. This is the simplest topology. However I have discovered it is not the best sounding, and am experimenting with switches and isolators like Ether Regen and simple cheap switches. It is possible these compound the issues. I will try bypassing the extender and running a direct connection to the router and see if it works any better.