CX/EX will not update

Support
1

Hi

Attempting to set up my CX/EX, but it can only be seen via myantipodes.com and it seems to be stuck at SW version 2.7. Attempts to move to 2.8 result in a process which completes within a few seconds, and is not successful in updating. Can anyone suggest a fix for this?

Thanks

2

I don’t believe that 2.8 was intended for Antipodes servers. You should set up a support call to have your OS brought up to date.

1 Like
3

kennyb is correct, please book a support session:

4

Thanks. This is excellent support. I have booked a session.

1 Like