Swapped out the USB cable to try a Shunyata demo cable I’ve just received and getting no output from the EX.
Tried power-cycling the EX and CX and a different DAC to no avail. Nothing obviously amiss per Roon or the dashboard. I wasn’t going to ask here but first available support session is 24 July
Roon might actually have to see a DAC connected when it starts running. Leave the USB connected then cycle the power on the EX and CX and keep your fingers crossed.