Have a DX2 that was upgraded from a DX1 not recognized by my network

[MarkCole]

To rule out the network, ensure that the remote computer is plugged into the same switch as the server via Ethernet.
Take this a step further by removing all network switches/Mesh, etc, and connect to the router switch with the remote computer and server connected via Ethernet.
If you still cannot find it in the router IP tables or by LanScan with the unit connected to the router with a computer also connected by ethernet to same, you can book a remote support session here:

Antipodes Audio Support Booking Form

or and RMA for service here:

Antipodes RMA and Repair Requests

When a server cannot be fixed, via email, and/or remote sessions and the device needs to be sent to a Service Centre for repair, we have a Portal to manage these requests.. https://antipodesaudio.returnsportal.net/ At the Portal, please create an account, and step thru the process of creating a repair request, please click all the way thru to submit the request.