Not sure how to understand this, but I was using the K50 without problem yesterday, but this morning, despite restarting the K50, and even unplugging it, I can’t see the K50 on the network with MyAntipodes.
Have restarted router too. All else on the network seems fine.
Hi there Richard, can you confirm that this occurs when launching from myantipodes on our website?
Is the device visible thru myantipodes.com?
Is IPv6 enabled on your router?
My issue was before the upgrade, and likely down to voltage fluctuations during a storm that may have corrupted the firmware. It may not have been helped also by having plugged the K50 into the Power Amp sockets on my Audioquest Niagara 7000. I thought current might have been preferable to any filtering, but I have now plugged it into the sockets recommended for digital devices. Hope that helps protect it better.
All back and good now, with AMS 3.1 uploaded.
What I will also share though is that refreshing the firmware at the service centre was massively delayed by a Synergistic Orange fuse blowing on switch-on, and the centre needing to get the Antipodes approved Shurter fuses. I won’t be using Synergistic fuses again with my K50. And I don’t think I am the first person to have problems with the Synergistic fuses.
If your unit does no longer show up on the network, Mark cannot approach the unit and can therefore not resolve the issue. It means you need to go to your dealer.
My dealer has the 3.1 software, but has so far not been able to put this on a bootable USB stick and transfer the new software to my unit. So I am still without my unit…
For that reason, I have urged Mark to ensure all dealers have access to bootable software. Mark, what is the status there-off?