I received a K50 today. During the set-up process, following the video guide, I installed a Samsung 870 EVO SATA III SSD 1TB 2.5” Internal Solid State Hard Drive.
The K50 does not find the disk.
I powered down the K50 using the front button, and turned off the power on the back of the unit. Powered up and restarted the K50. Same result. Repeated the process several times.
Also, it’s extremely hard to remove the SSD. In fact, I had to use pliers to pull it out.
Please assist. Thank you.