“My Antipodes” can not find server even though it is found on “Set” and available.
Why and how do I correct this problem in “My Antipodes”?
Hi there, are you using the link from our website for Setup…
Have you rebooted everything, that’s the Antipodes, router/switch and your remote device.
We have Android and iOS apps for myantipodes.
Failing that book a support session with our team…
Thanks Mark.
Yes on rebooting and even disconnect and reconnect all the way to the ISP modem.
It should be noted that my ISP did shut down service for a few hours after midnight 2 days ago and will again this week in early morning hours. I will wait until they’re through whateve maintenance on fiber before insuring it’s not on IPS before scheduling a support with you.
My server is ‘found’ but not indicating that - so I’m OK as can use - just incorrect message from ‘My Antipodes’ . Thanks again
This happened for me, but was resolved by using the ‘Setup Your Antipodes’ link above. I had bookmarked a previous version, it seemed, with a different address, which no longer worked. With the above link everything was fine.
Thank you RDG
To me, all appears OK in SETUP.
I will wait fot ISP to finish their fiber maintenance then schedule a Support session.