"MY ANTIPODES" can not find Server

Support
1

“My Antipodes” can not find server even though it is found on “Set” and available.
Why and how do I correct this problem in “My Antipodes”?

1 Like
2

Hi there, are you using the link from our website for Setup…

Have you rebooted everything, that’s the Antipodes, router/switch and your remote device.

We have Android and iOS apps for myantipodes.

Failing that book a support session with our team…

3

Thanks Mark.
Yes on rebooting and even disconnect and reconnect all the way to the ISP modem.
It should be noted that my ISP did shut down service for a few hours after midnight 2 days ago and will again this week in early morning hours. I will wait until they’re through whateve maintenance on fiber before insuring it’s not on IPS before scheduling a support with you.
My server is ‘found’ but not indicating that - so I’m OK as can use - just incorrect message from ‘My Antipodes’ . Thanks again

4

This happened for me, but was resolved by using the ‘Setup Your Antipodes’ link above. I had bookmarked a previous version, it seemed, with a different address, which no longer worked. With the above link everything was fine.

5

Thank you RDG
To me, all appears OK in SETUP.
I will wait fot ISP to finish their fiber maintenance then schedule a Support session.

6

I hope this is the right place to insert my question.
Was using a Mac Mini Mojave. It saw my CX and K21 (borrowed) and the files on it. I could play music in two rooms, as well as watch movies in another room. All was well. In preparation of upgrading from Mojave to Catalina, I used time machine to back up most important files (Dang!)
“Upgrade” from Mojave to Catalina didn’t take because unbeknownst to me there were corrupted files (too much extraneous information?)
Upgraded to an M4 Mac Mini.
M4 sees both servers at myantipodes.com. But, I get the message:

"Unable to connect

Firefox can’t establish a connection to the server at ..*.**.

The site could be temporarily unavailable or too busy. Try again in a few moments.
If you are unable to load any pages, check your computer’s network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web."

I have rebooted both servers. I have loaded “Setup Your Antipodes” and that page sees both servers, still. But, I get the same “Unable to connect” message.

What to do?

7

See this reply…

8

Apple Relay is not enabled.

9

Mark:
I’m the same person as K21CXer (computer crashed, emails and passwords are scrambled along, apparently, with my brain)

10

This link no longer works. I get “file not found” error.

1 Like
11

The same with me, the setup no longer works for 2 days.

12

I experienced this problem of seeing my DX3 and not able to access the AMS page using the above setup link. I am on AMS 4.4 version which has worked perfectly up until now. It is interesting to note that this happens only with IOS devices. However it does not happen for my Macbook, where the AMS screens are accessible from the above setup link. Also, in all cases Myantipodes does not see my DX3

13

Recently my setup page has been out for a couple days as well - using same bookmarked link (Apple MacBook Air) that always worked in the past. Had the same issue a week or more ago as well. Seems to be on and off intermittently for a day or two at a time.

Until recently this link has always worked for me;
https://antipodes.audio/setup

14

Same here for about 5 days

15

We are experiencing some issues with the web setup.

We are transitioning to App based network discovery

You can download the My Antipodes Dashboard app from official app stores depending on your device:

Also if you know the IP address of your music server, you can use the Player IP address to launch the dashboard: http://player_IP_address/dashboard.php

1 Like
16

The app worked yesterday but it is not working today.

18

There must be something else at play, any VPN enabled? Have you rebooted the server, any switch and the remote device?

If you continue to have issues, book a remote support session via Circle:

Circle - Resources for Oladra and Antipodes owners - Antipodes User Forum

19

Now Roon can’t even find my server.

edit: Roon has found server. I had to open up task manager and end all previous roon processes.

21

everything is working again. Looks like there were roon processes that had to be shut down.

22

Hello Mark,
I am able to access the AMS 4.4 solution screen on my IPAD using the following link:

Player IP address/ v4_solutiondash.php

in Safari. Your supplied link did not work for me

Best,

Harry Tan