Standby LED keeps blinking on shutdown

When I do a shutdown on my K30 the amber led never stops blinking. The K30 appears to be shutdown as you cannot ping it. After a suitable wait I then power it down with the switch on the back. After the amber led fades out I can power it on and use the front button to do a startup. Prince and I went through several scenarios and he thought that there may be a loose connection of an associated cable. I opened it up and everything is tight. I was just wondering if anyone else has experienced this? I may book a session and request a reinstall of AMS just in case.

Hi! I’m having the same problem with my K30.

Is yours a G4 upgrade? Not sure if this is relevant. Mine is.

Same with my S40 after 5.0.1 update. After a reboot I also have an issue getting to the web interface. After about 30min. or so it becomes inaccessible but still works as my Roon core.

Yes, it’s a G4 upgrade.

There are a couple of reasons why the front light won’t switch off…

1/ Software issue, or more accurately, a network communication issue.
2/ Physical hardware fault affecting the front button logic board.

If you are experiencing an issue, please book a support session with Prince to check the software.

This issue doesn’t affect the performance of the unit from playing music but is annoying and not working as designed.

Please book a support session with the support team to check your unit.