Support via e-mail or online appt.?

I have a few things to work out with my new server/player DS-3. Should I exhaust the email or phone route, or just book myself an appointment so a tech can make sure everything is working properly ?
I’m a TV tech and I don’t want to be the guy, who just needs to power his unit up/down.
Cheers

Best to book a support session:

2 Likes