Tidal in Squeeze (v1.5.1)

[MarkCole]

For Squeeze and Tidal users only.

We are aware of the current issue regarding Tidal login via Squeeze.
We have identified the issue and will have a fix within the next 24-48 hours.
The Antipodes team will need to log into your device via AnyDesk to implement the code fix.

If you are one of the users with this issue, it may be prudent to prepare for this session, if you do not already have AnyDesk installed, please check this forum post:

Antipodes Remote Support

At Antipodes Audio, we pride ourselves on the quality of our units and support. Where an issue cannot be fixed via email or phone communication, and remote access support is required, we use AnyDesk too remotely connect to your server. When requesting remote support, to speed up our response, you can download and install AnyDesk on your computer and advise the AnyDesk ID along with your request. AnyDesk must be installed on a PC or Mac connected to the same network as your Antipodes device. P…

I will advise via this thread when remote sessions can be booked, our aim is to get everyone up and running ASAP.

[MarkCole]

Please book a support session for Squeeze/Tidal plugin update.

Antipodes Audio Support Booking Form

AnyDesk is required…

Antipodes Remote Support

At Antipodes Audio, we pride ourselves on the quality of our units and support. Where an issue cannot be fixed via email or phone communication, and remote access support is required, we use AnyDesk too remotely connect to your server. When requesting remote support, to speed up our response, you can download and install AnyDesk on your computer and advise the AnyDesk ID along with your request. AnyDesk must be installed on a PC or Mac connected to the same network as your Antipodes device. P…

[Progisus]

Thanks @MarkCole . A quick support session with Prince has Tidal working again. BTW Qobuz is scanning properly now as well. The customer support from Antipodes is top tier.

[Alec]

Hi Mark,
My Tidal Plug-In is showing v1.7.1, but i still cannot log in. Do i need a support session?
Regards
Alec