Hi
Don’t think this is an Antipodes issue but perhaps someone has experienced it and can help. I have been trying for three days now to rip some new cds. I keep getting the following message.
08/22/2024 10:18:38 - Advanced Meta-Data API is currently not available - Please trying again later…
08/22/2024 10:18:38 - Acoustic Fingerprinting Analysis Process was unable to be performed on this release…
08/22/2024 10:18:42 - Completed & ejected this disc
I am using Roon as server.
Any suggestions.
Hi there, we are aware of an issue currently affecting ripping.
The API communication with the 3rd party data base is failing, we are awaiting information from the data base provider.
Once they have this rectified, I will communicate back in this thread.
I had a ripper issue where the title of the song was too long and was ripped into a temporary file.
We have been advised the the domain is down for the meta data supplier, they are working on bringing it back online, patience at this point is required.
I have been advised that the service is now up.
I would appreciate your assistance, if you could report back here that indeed performing a rip is possible.
Thanks Mark
Confirming ripping successful.
Cheers
I successfully ripped 3 CDs (one double and two singles). However, on the double CD, it ripped both CDs to the same folder (correctly), but the numbering was the same for both CDs (01, 02, 03 etc.), so the playlist was merged together in an alternating fashion. Although this is my first time ripping to a K21, my past experience with a DX (with older software) was a numbering system of 101, 102, 103 etc. (for CD1) and 201, 202, 203, etc. (for CD2). Also, it would be nice if the Antipodes app told you when the ripping was complete (in case you are in a different room). Currently the last message shown in the ripping screen is “Using your internet connection to get metadata for the ripped discs”.
Interesting quirk, 1st disc ripped successfully no problems. 2nd disc was unable to be identified but ripping completed. But Roon has all the data including artwork??
The disc ripped but the data was unable to be located by the meta data provider, Roon mete data picked it up
Hi Mark
Just wondering if there is a problem with ripping again as getting “Advanced Meta-Data API is currently not available - Please trying again later…” message yesterday?
Doesn’t the meta data come from an on-line 3rd party?
This is beyond the control of Antipodes.
When not try and connect to the 3rd party via an alternate method to confirm it is up or not?
I know that. I have no idea who Antipodes use for their K10?
Correct. Anyone who can’t survive a few days without this capability should have a backup plan where by they use their computer to rip their CDs while this is down.
At some point, Antipodes might have to consider accommodating some redundancy so if one source is down it can switch to a backup source. I’m not sure it goes down enough to justify this though.
From another thread:
Roon pays for these kinds of services. It’s exactly why Roon isn’t free. Roon passes the costs onto their customers, which is how it’s typically done.
Since Antipodes isn’t offering a ripping service to us freely, odds are it’s a fee (open source) service that they are using. These do exist as a number of free rippers leverage them freely.
That’s what I use. That it allows me to easily switch between metadata providers has helped on a number of occasions. These metadata providers get their data from crowdsourcing. Users themselves provide it when they key this in when ripping a CD for which they have no metadata. What a user inputs in isn’t always the best choice.
More importantly though, it has warned when it’s not able to do a “perfect” rip. Getting a a perfect rip could be as simple as cleaning the disc but occasionally there can be scratches . Many other rippers will just take a guess at what the correct data should be so the rip can complete quickly.
But then users would complain that they can’t find the rip they just did. The rip would just pile up under “unnamed album” by “unnamed artist”. Better to have the rip not complete.
Antipodes goal here is to have their server act more like an appliance. Those who want to have greater control of outcomes have the power to do so by using the third party tool of their choice. I would much prefer that Antipodes focus their efforts on giving us a user friendly app that gives us the absolute best sound quality. I would be disappointed if they invested any effort in improving the ripper to satisfy the few individuals who can’t wait a few days for the free metadata service to be restored.
I hear you but I can’t agree because every CD will still get ripped eventually. These servers are music players primarily with CD ripping added as a convenience. If music can’t be played for some reason, then most certainly a server manufacturer should drop everything to get music playing again.
A while back it was mentioned that Antipodes has only 9 employees. According to this website, Naim has over 100 employees and they grew by 8% over the last year. So Naim added about 8 more workers - roughly as many people as Antipodes employs. Not really a fair comparison.
With only 9 workers, it might that actually no more than 3 or 4 are working on new product development. The rest are managing operations and supporting customers. Pivoting a single employee to work on CD ripping might be the equivalent of pulling a quarter of their workforce off of new product development. That could be quite impactful. I am sure my math is off here but I’m just trying to show why it is that smaller shops have to be more ruthless about prioritization. And yes this is what I do for a living.
I have never ripped with Antipodes. Every single one of my rips have been made to AIFF format to retain compatibility with Apple. Every single one of these rips is stored only on my NAS.
I pretty much stopped buying CDs years ago. I have the Sublime subscription level with Qobuz that gives me a nice discount on high res music. When an album is only available in redbook, I will then typically opt for purchasing a used CD from Amazon. Looking at my order history in Amazon, I have purchased only two CDs since 2019. I purchased my K30 in 2020. High res downloads from Qobuz tend to cost less and are more convenient to deal with than a CD.
I do tend to purchase a handful of SACDs each year. These get ripped to ISO using a Sony blu-ray player. The ISO is then extracted to AIFF with those files also copied up to my NAS.
One more thing I should mention. Qobuz considers 24/44.1 to be high res, so they are priced at a discount with Qobuz Sublime. I previously did comparisons to see if 24 bit over 16 bit matters and found a slight preference for 24 bit. This contributed to my decision to stop buying CDs. Those 24 bit files tend to be provided directly by the studios with them never mastered onto an optical disk. Avoiding a rip altogether can be worth obsessing over more than which ripper to use. Especially when Qobuz Sublime offers the 24 bit download at a price that’s more affordable than buying a CD.