Hi
Don’t think this is an Antipodes issue but perhaps someone has experienced it and can help. I have been trying for three days now to rip some new cds. I keep getting the following message.
08/22/2024 10:18:38 - Advanced Meta-Data API is currently not available - Please trying again later…
08/22/2024 10:18:38 - Acoustic Fingerprinting Analysis Process was unable to be performed on this release…
08/22/2024 10:18:42 - Completed & ejected this disc
I am using Roon as server.
Any suggestions.
Hi there, we are aware of an issue currently affecting ripping.
The API communication with the 3rd party data base is failing, we are awaiting information from the data base provider.
Once they have this rectified, I will communicate back in this thread.
I had a ripper issue where the title of the song was too long and was ripped into a temporary file.
We have been advised the the domain is down for the meta data supplier, they are working on bringing it back online, patience at this point is required.
I have been advised that the service is now up.
I would appreciate your assistance, if you could report back here that indeed performing a rip is possible.
Thanks Mark
Confirming ripping successful.
Cheers
I successfully ripped 3 CDs (one double and two singles). However, on the double CD, it ripped both CDs to the same folder (correctly), but the numbering was the same for both CDs (01, 02, 03 etc.), so the playlist was merged together in an alternating fashion. Although this is my first time ripping to a K21, my past experience with a DX (with older software) was a numbering system of 101, 102, 103 etc. (for CD1) and 201, 202, 203, etc. (for CD2). Also, it would be nice if the Antipodes app told you when the ripping was complete (in case you are in a different room). Currently the last message shown in the ripping screen is “Using your internet connection to get metadata for the ripped discs”.
Interesting quirk, 1st disc ripped successfully no problems. 2nd disc was unable to be identified but ripping completed. But Roon has all the data including artwork??
The disc ripped but the data was unable to be located by the meta data provider, Roon mete data picked it up
Hi Mark
Just wondering if there is a problem with ripping again as getting “Advanced Meta-Data API is currently not available - Please trying again later…” message yesterday?
I also had the same problem, yesterday. Very confusing, especially when you have just taken delivery of a new K41. 
Doesn’t the meta data come from an on-line 3rd party?
This is beyond the control of Antipodes.
When not try and connect to the 3rd party via an alternate method to confirm it is up or not?
I know that. I have no idea who Antipodes use for their K10?
Correct. Anyone who can’t survive a few days without this capability should have a backup plan where by they use their computer to rip their CDs while this is down.
At some point, Antipodes might have to consider accommodating some redundancy so if one source is down it can switch to a backup source. I’m not sure it goes down enough to justify this though.
From another thread:
When you say “you are at the whim of the provider”. That, Antipodes Audio does not pay for this service?
Roon pays for these kinds of services. It’s exactly why Roon isn’t free. Roon passes the costs onto their customers, which is how it’s typically done.
Since Antipodes isn’t offering a ripping service to us freely, odds are it’s a fee (open source) service that they are using. These do exist as a number of free rippers leverage them freely.
Well, if it is a free open data source, I can understand why Antipodes are at the whim of the provider.
It would not be a bad situation, if you could do the rip and provide your own metadata on a Antipodes product. However, as it appears to be, no metadata, no rip.
If the above is all correct, then dbPoweramp is looking promising. 
That’s what I use. That it allows me to easily switch between metadata providers has helped on a number of occasions. These metadata providers get their data from crowdsourcing. Users themselves provide it when they key this in when ripping a CD for which they have no metadata. What a user inputs in isn’t always the best choice.
More importantly though, it has warned when it’s not able to do a “perfect” rip. Getting a a perfect rip could be as simple as cleaning the disc but occasionally there can be scratches . Many other rippers will just take a guess at what the correct data should be so the rip can complete quickly.
I think, Antipodes use or similar, a ripping software called CdParanoia. This is also used by Roon. This runs on Linux and has been around for quite a while now. The software is good, so surprised you cannot just do the rip on Antipodes, without the metadata working, I would presume, you could just use something like mp3 tag for that.