Updating from 2.7 to 2.9 for DX Server

Support
1

Hi,

I’ve just acquired a second-hand DX server. It currently is on 2.7, but the software updater says 2.9 is the latest.

So I execute the update, says that it runs completely, then tells me to reboot.

I reboot it, but afterwards it still says it is on 2.7.

Second question. Roon Server. It is operating an older version. I go to the Roon app to find the core.

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I found it (see image) but then when I click connect it just runs and runs…

Any assistance is appreciated.

2

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3

If I recall correctly, 2.9 wasn’t released to Antipodes servers. Devices from a few other brands share the underlying code base. Your best bet is to schedule a support session to have them bring your DX to the newest version that will run on your device.

The DX is getting old in the tooth so I wonder if you are just running up against that. A support session will help to ensure it’s running optimally.

4

Yeah, that might be right about the firmware on this. Was it code from Sonore? It looks like what is on my old ultrarendu, which went to 2.8 but I think with an SD card being sent out.

I’ve solved my Roon setup. I actually deleted and reinstalled the app. Then it would allow an update to run.

Got USB output working from the DX too! A bit pointless in that my amp (Hegel H390) can get Roon over network as it is an endpoint. But it does allow some direct A/B comparisons :slightly_smiling_face:

5

The DX requires a support session to bring up to the latest AMSv4.1 software, this is not user updateable.

6

Thanks Mark. I’ve got a session booked for Fri.