Hi Mark,
Everything went well with the update on my K50 until the last 2/3 step. When I rebooted, it got stuck in a “beep pieppiep” modus. The green light is hereby continuously on, but unit fails to appear in my server and keeps on giving these irritating beeps. Rebooted a few times, even a hard on/off, but problem remains the same.
Please help!
Hi Mark < I also have the same problem as JJJS(I have a s40) .
What should we do ?
AT
I’ve booked a support slot for tonight (uk time) to try and get it fixed. I’ll post the solution, if we get one!
To add some information: just looked into the information on my router and the K50 is indicated to be connected (however, it does not appear online in the browsers).
Missed the window, sent an access code when your able
I tried last night to move to 3.1 and I think I got there part of the way. The server now indicates 3.1 but the player still shows 3.0. When I try to press the ‘Manage’ button, the player configuration page can’t be reached.
Certainly related but the Roon server can’t be reached either.
Any idea on how I can re-start the upgrade process for the player? I tried the IP address/upgrade and that does not do the trick.
Thanks in advance
I had this problem after upgrading my EX. The laptop I was connecting from lost the internet connection completely for some reason and I had to reboot my router to get it back.
@antipodes - I was in email contact with @MarkCole yesterday evening (via support@antipodes.audio) but missed him and was unable to get him to insert code in my Antipodes CORE and EX which are currently on version 2.8, so I can receive the trigger to upgrade to 3.1… How do I go about coordinating time with someone to get this completed today, if possible?
Should I send another email to support@antipodes.audio to coordinate a time to have the trigger installed?
Dear Mark/Antipodes Team,
I just upgraded my EX to AMS3.1. This went smoothly and without any problems. The process was completed within an hour, after which I loaded the backup of my Roon Core and everything works sublime again.
I would like to complement and thank you for your efforts over the past period. I am very fortunate to be an Antipodes owner. In my opinion the best sounding Roon Cores and according to what has been seen in recent weeks, excellent service from a committed team. Keep it up!
Awaiting the Roon update next week…
Kind regards from the other side of the globe (The Netherlands),
Edwin
Kudos to Antipodes and especially Mark Cole for a clearly written set of instructions taking me through the update successfully on K50. The settings were changed but Mark fixed all these quickly for me working on NZ Sunday. THANKS
i have upgraded my antipodesEX to 3.1.
all went smooth.
dashboard is visible and stable (even with IPv6 on)
but whenever i try to login via Roon Remote (I do see the new core as “green”), i am requested to re-enter email/password for roon.
this is not successful:
Unexpected error: InvalidRemoteData or
network error
any hints how to solve that?
thanks in advance!
(i tried to access the Roon Core via Ethernet and Wifi - same result)
Hi Antipodes Support,
My CX is always on, but it has not received the update script (yet). I followed the instructions to the letter but the update is not received. I have downloaded AnyDesk as indicated.
I tried the software update with and without reboot (that is, the default software update that should bring the CX in a state to allow the update).
Timezone: Europe/Amsterdam.
Hi Anthony, here still the same issue.
Did you get any support or information to resolve it?
Hi J , still the same when I powered it in this morning .
I have booked a phone consultation and am waiting for email reply from mark !
Just hoping it can be sorted remotely.
Anthony
Hi Antipodes Support,
My CX is on two nights, but it has not received the update yet. Should I wait until tomorrow morning’s?
I did the same and also had a short session with Mark already. My K50 is no longer visible, also no longer in the router. Means - I think - they cannot approach it remotely. In that case, we probably need to go to the importer, dont know. Asked Mark that question by email.
Is your unit still visible with an IP address in the router?